Refund Policy
Returns
Our return policy lasts 15 days. If 15 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange.
Medical-related products are not eligible for returns under any circumstances.
To be eligible for a return:
- The item must be unused
- In the same condition as received
- In the original packaging
Non-returnable items
Several types of goods are exempt from being returned, including:
- Perishable goods (food, flowers, newspapers, or magazines)
- Intimate or sanitary goods
- Hazardous materials
- Flammable liquids or gases
Additional non-returnable items include:
- Gift cards
- Downloadable software products
- Certain health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Partial refunds (if applicable)
Only partial refunds may be granted in the following cases:
- Books with obvious signs of use
- CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records that have been opened
- Items not in original condition, damaged, or missing parts for reasons not due to our error
- Items returned more than 15 days after delivery.
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Refunds (if applicable)
Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a few business days.